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User GuideMTS Prepaid Wirelessmts.ca/prepaid

8Prepaid Pay-Per-Use PlansWith a variety of rate plans available, you choose the MTS Prepaid Wireless Plan that meets your calling needs.Please visit

9Prepaid Monthly PlansWith our new Prepaid Monthly Plans, you get more of what you want for less. Choose the monthly plan that suits your needs. Pleas

10Prepaid Monthly PlansDataPrice Monthly Data100 Plan$25.75/month Available only on the HSPA and LTE networks. No rollover of voice or data.All rates

11Getting & Applying Prepaid AirtimeYou can top-up your phone online, or by phone using your credit card or a prepaid airtime card. You can also u

12Use your Online Account to:• Top-up• Change your rate plan• Activate Features• Sign up for a Prepaid monthly plan• Change your account information T

13Logging In To Online AccountVisit www.mts.ca/prepaidaccountUpon your first visit, you will be asked to enter your 10-digit phone number (starting wit

14Using Your Phone Across CanadaYou can use your MTS Prepaid Wireless phone in most major Canadian centers. Visit mts.ca/prepaid for a map of coverage

15CDMA CoverageManitobaVisit mts.ca/prepaid for details about coverage and roaming in Manitoba.CDMA COVERAGE1X Digital coverage1X EVDO coverageNo cove

16HSPA Coverage4G Network available with an HSPA enabled device and SIM card. Actual coverage may vary depending upon customer equipment, antenna pla

17Canada CoveragePlease note that your prepaid phone will not have coverage outside of Canada.Visit mts.ca/prepaid for details about coverage and roam

AccountManagementFrom your MTS Prepaid Wireless phone#TALK (#8255) 1 888 283-1873mts.ca/prepaidaccountQuick Reference GuideFrom your Home phone or whe

18Free FeaturesThe following features are available on your MTS Prepaid Wireless phone at no additional monthly charge.Your PasswordA password is a se

19To add Voicemail to your account at no extra charge, follow these simple steps: 1. Press 4 on the #TALK (#8255) main menu. 2. Dial *97. Note that

20Call WaitingNever miss a call while on the phone. Call Waiting allows you to answer a second call without hanging up on your first call.To use Call W

21MTS Prepaid WirelessCalling Features*Have fun with your phone and do more than just talk!Text Messaging serviceText messaging lets you keep in touch

22Prepaid Data Add-onsMTS Prepaid Wireless service now offers the ability to add data to your HSPA smartphone or internet stick. Data expires at the

23Pay-per-use Text, Text to email, International text ratesText message charges are as follows:Mobile Web service (CDMA only)Surf the Internet from yo

24How to download Ringtones, Screensavers & more!Personalize your phone with the latest ringtones and screensavers. Using your phone, just follow

25Emergency Services, E-911 Service, Message Relay ServiceEmergency Services Enhanced E-911The Emergency Services Enhanced E-911 feature provides

26Message Relay Service (MRS)Message Relay Service (MRS) allows specific conversations to take place over a regular phone line using a keypad an

27Texting During an EmergencyMost mobile phones can send text messages, but remember that you cannot send text messages to 9-1-1.During a large-scale

MTS Prepaid Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Getting Started is Easy . . . .

28Last NoteIf you ever decide you would rather have the convenience of a monthly bill, check out our latest postpaid wireless deals at mts.ca/mts/pers

29Terms and ConditionsThese terms and conditions outline the agreement between MTS Inc. (“MTS”) and you, the customer, with respect to the Service. Th

30Service Interruption - The availability and quality of the Service will depend on the location of antenna sites and atmospheric, topogr

31amount will be forfeited to MTS, in addition to whatever other remedies MTS may have recourse to at law. The SIM card from your device cannot be tra

32Prepaid Service - Cards can only be used in connection with the Service. Cards are non-refundable and non-transferable. MTS is not responsible for l

mts.ca/prepaid1143/Rev August 2014

Table of Contents2Call Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Voicemail . . . . . . . . .

MTS Prepaid Wireless3Welcome to MTS Prepaid Wireless.This guide will help you love your phone!With MTS Prepaid Wireless you are in control! You pick y

Getting Started is Easy41. Attach your battery and charge your phone for 24 hours.2. Activate your new phone by calling 1 800 806-5819 from any phon

Your Account5Tracking Your Account BalanceCheck your balance, expiration date and rate plan at any time by:• dialing #TALK (#8255) from your wireless

6Online Account (mts.ca/prepaidaccount)With MTS Prepaid Wireless you get a free online service that allows you to manage your account over the Interne

Prepaid Cards7Airtime CardsMTS Prepaid Wireless phone airtime is available in four denominations and each has its own expiry date.iPad Plan customersT